Senior PCO & Events Executive – Arabic Speaker Required
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1600014B
Job Purpose
To effectively succeed in attracting and securing event business from Associations, Government and Corporate clients by proposing innovative and creative presentations/quotations, ensuring that the same are independently processed, followed up and actioned accordingly. Overlook all requirements of the groups on ground, from commencement to conclusion of the event and liaise with external suppliers and various sections within the company, ensuring that quality service is provided in order to establish the Company as the market leader in the meeting planning business.
Job Outline:
- Independently plan schedule, organise and execute conferences and events, from commencement to conclusion, beginning from the quotation stage, inspecting sites and to overseeing the operation of the event, there by providing the customer with quality service.
- Attract and capture the clients interest in the destination by ensuring quality, cost effective/in depth proposals and bids, resulting competitive, innovative/creative tailor made solutions – within the local laws and restrictions, in order to ensure the department?s reputation as the only true PCO and Event Management services in the region.
- Ensure that the Companys Payment & Cancellation Policy is applied to the maximum, by constantly liaising and following up with the clients to ensure that all deposits & payments are received before the actual congress and event in the destination.
- Develop, maintain and enhance long-term relations with external suppliers /service providers and effectively and assertively negotiate competitive rates and services at all levels from suppliers, on an independent level, ensuring maximum profitability for the unit, assisting the department to achieve its annual targets.
- Ensure immediate turnaround / response time (48 hrs) for all quotations & queries to/from clients, with regular follow-ups with all clients via email fax or telephone thereby projecting the company as a foremost service provider interested in servicing the customers to the maximum. Planning and organisation of site inspections, form projects with lead time from 18 months to in some cases as long as 5 years.
- To independently plan, participate in and entertain all visiting familiarisation/Inspection trips (to Dubai and the UAE) to ensure maximum exposure of the destination, both for end users or only intermediate meeting planners, with minimum cost to the company.
- To independently conduct regular hotel/suppliers inspections to keep up to date with current changes, in order to furnish his/her clients with the latest options available in the destination.
- To independently prepare in depth action plans and liaises with operations/suppliers prior to group?s arrival and supervise and support the field operations, of each of his/her projects, pre-empting and foreseeing any problems making on spot decisions to find solutions/alternates.
- In a guidance role, conduct on job training or induction of any new staff, familiarising them with all aspects of the job, including the IT systems.
- To constantly update/assist the PCO & Events Controller, to maintain and develop a comprehensive database to encourage repeat business.
Qualifications & Experience
- Hospitality.Event Management : 5+ Years.
- Degree or Honours (12+3 or equivalent).
- Experience in Event Sales
- Business Development and / or Account Management
- Involved in Meetings industry, in coordination/operational capacity.
- Working knowledge of MICE industry and its demands.
- Good knowledge of the UAE and its culture and heritage, local hotels and service industry
- The job holder should have good interpersonal skills, with an analytical mind, to be able to do extensive number crunching, and data processing.
Salary and Benefits
At dnata, our style of delighting customers is unique. That’s why we attract the best people in the industry – people who can apply imagination to their work. We are growing quickly – and we are looking for people to join our global family of 20,000 employees. As one of the largest air services providers in the world, our services on the ground keep the world in the air. You’ll find dnata in 38 countries offering customers our expertise in ground handling, cargo, travel, and flight catering. We believe in the power of our people – and we’re always on the look-out for potential stars to help us deliver the promises our customers make. Be a part of our success story. If you want to join us, please visit emirates.com/careers to apply.
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.
Job Category
:
Leisure /Tourism
Primary Location
:
United Arab Emirates-Dubai
Job Posting
:
01-Aug-16, 8:26:20 AM
Closing Date
:
15-Sep-16, 11:59:00 PM
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