Barman - Radisson Blu Hotel - Media City

Overview of role


To increase guest satisfaction by providing efficient, prompt, trouble free and courteous service to guests in line with departmental and hotel guidelines.

Job Responsibilities/Accountabilities


• Accurately records guest order

• Serves guest’s order promptly and courteously

• Ensures proper garnishing of drinks

• Check for guest satisfaction to see if they would like anything else

• Inform guests of last order call

• Arrange bar furniture as and when required

• Ensures that working area and station is stocked with “mis-en-place” and kept clean and tidy all the

time

• Maintains a thorough knowledge of bar menu, wine and beer list

• Should be well aware of all the drinks content to be able to advise guests on selection and promote

additional sales accordingly

• Promotes additional sales by taking opportunities to up-sell in a professional manner

• Confers with the Bar Manager concerning set-ups and guest reservations

• Knows how to handle intoxicated guest

• Has full knowledge of alcohol and liquor policies and regulations

• Checks the restaurant reservations list frequently during the shift

Person Specifications


• Education: Higher Secondary or Diploma in Hotel Management

• Languages: Fair Knowledge of English and any foreign language will be an added advantage

• Experience required: 1 to 2 years at similar position

• Other qualifications: A good Team player with Yes I Can! attitude

: Ability to handle pressure

: Well organized and able to work under pressure

: Shows initiative and flexibility