Onboarding Specialist - Standard Chartered Bank - Dubai

Regular/Temporary:
Temporary

Full/Part Time:
Full time

Standard Chartered is a leading international banking group operating for over 150 years in Asia, Africa and the Middle East. We’ve built a successful and sustainable business by playing a fundamental role in economies, helping people and businesses grow and achieve their aspirations. With over 89,000 employees representing 127 nationalities, we value the diversity and unique perspectives amongst our people. We are committed to developing their strengths and enabling them to make a difference to our success by helping them fulfil their potential.

Job Description

The purpose of this role is to serve as a focal point of contact for onboarding new hires and enhancing overall employee experience. This role will ensure that the new hires have access to all required equipments/departments/ technology tools on the date of joining and will contribute to their smooth transition to the Bank. This role will also relieve the Line Managers from the administrative activities required to onboard a new hire, thereby enabling the Line Managers to channel more time in active engagement with their new team members. Overall, this role will be instrumental in enhancing overall onboarding experience, contributing to increased productivity and reduced attrition of new hires.

Key Roles and Responsibilities

Query resolution: Relationship management drive to take ownership of any queries/contingencies that new hires may be having before and after joining the Bank.

Project management: Multi-tasking to ensure new hires have access to all required equipments/departments/ technology tools on the date of joining. This will include coordination with Line Managers/Talent Acquisition team, creation of RMS, coordination with CRES, lining up for Right Start and business readiness programs, coordination of welcome messages, completion of form formalities, and follow-up with concerned departments to take matters to logical conclusion.

Stakeholder engagement: Interact with multiple stakeholders (Line Managers, Talent Acquisition, Talent and Learning, ITO and Property) to ensure all the key onboarding activities are well-synchronised and coordinated.

Reporting and Dashboards: Manage new hires tracker and contribute to AskHR’s survey / focus group efforts. Take required steps to work on the feedback and improvement ideas received.

Governance and Compliance: Respect and thoroughly follow the governance and compliance guidelines, to ensure all activities are done with the right process, completed in time, and are creating the right impact. Includes supporting the candidate in Group Staff Screening Process (GSSP), where required. Country Onboarding Governance Committee would issue improvement mandates from time to time, to be implemented by the Onboarding Specialist

Qualifications and Skills

Mature disposition, strong communication and relationship management skills

Ability to prioritise, multi-task and handle different competing initiatives concurrently

Assertive and confident individual who is able to communicate and engage with people of varying background and seniority levels

Ability to adapt and work across cultures, environments and time zones particular on a remote/virtual basis

Ability to work in a fast-paced environment and complete tasks efficiently with minimum supervision

Keen eye for detail to ensure service level agreements and standards are adhered to

Conservative risk-taker who can remain objective and manage governance of policies

Proficient in MS Office applications

How To Apply

You can search and view current opportunities across our organisation and apply immediately by visiting www.standardchartered.com and selecting Careers. To help speed up your application, please note the following:

• You will need to log in (or register if you are visiting our careers site for the first time) before you can apply for a specific role


• Some roles may require you to undertake an online talent assessment in addition to completing the application form (to facilitate this process it is preferable that you provide us with an email address as part of your contact information)


• We will ask you about your education, career history and skills and experience, it may be helpful to have this information at hand when completing your application

It usually takes 15 – 20 minutes to complete the application form; you can save your application at any time and return to complete it at your convenience.

Closing Dates

The closing date for applications is 15/08/2016. Please note all closing dates are given in Hong Kong time (GMT + 8 hours). We aim to respond to successful applicants within four weeks and will keep a record or your application in our database so that we can contact you when suitable vacancies arise in future.