INBOUND - Operations Executive - Clover Travel & Tourism - Dubai

MALE CANDIDATE ONLY

• Preparing day to day itinerary & updating the ground handling sheet .


• Maintain cordial relationship with vendors & clients.


• Cross-Selling other travel land products.


• Confirming all the reservations prior to travel and assigning driver duties.


• Preparation of welcome kits prior to travel.


• Overseeing smooth, efficient running of the business.


• Deal with clients, customers & drivers on a daily basis.


• Responsible for providing any changes in day to day travel (pick-up- drop) information to customers & drivers.


• Liaising with drivers on a case to case basis and have clear communication on any travel changes.


• Perform responsibilities of reviewing and verifying travel requests to ensure conformity with applicable rules.


• Prepare a weekly report for management on cross selling to update on revenue generation.


• Update database on ERP system on a day to day basis.


• Managing the travel schedule for the groups and mainly FIT’s


• Handling the entire land arrangements for the clients


• Prepare tentative plans & suitable alternatives for guests land arrangement.


• Taking care of the clients need, objections & changes in day to day itinerary.


• Compute cost of travel requested by the client and get best possible rates from vendor when outsourcing.

Critical Competency:

• Excellent & Effective Communication Skills


• Professionalism


• Decision Making/Problem Solving


• Teamwork


• Good knowledge of MS OFFICE ( WORD, EXCEL)


• Flexible with timings


• Able to work under pressure

Job Type: Full-time

Required experience:

• INBOUND OPERATIONS: 2 years

Required education:

• High school or equivalent

Required languages: