Sales Executive, Dolce & Gabbana - Dubai - Prefer Arabic Speakers - Chalhoub Group - Dubai

The Sales Executive is responsible for delivering an outstanding customer service to all customers and using appropriate sales techniques and product knowledge to reach the sales targets, in addition to stock replenishment, handling new launches, promotion of products and visual merchandising.

In their endeavor to excellence, the fundamental values all our employees must possess are Commitment, Integrity, Empathy and Flexibility

Main Responsibilities

Sales Focus

• Achieve the sales target and focus on increasing sales by using advanced sales techniques
  


• Focus on selling and up selling
  


• Demonstrate a solid knowledge of brands and products
  
  • Monitor sales activities and generate a daily sales report
    
  
  

Customer Focus

• Build and maintain customer relationships in order to build strong loyalty
  


• Address customers’ queries about products, prices, availability, product uses, and services
  


• Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectations
  


• Advise customers on product ranges best suited to their needs
  


• Demonstrate usage and benefits of various Brands and products
  


• Handle new launches, promotion of products and visual merchandising
  

Stock Replenishment

• Ensure stock replenishment at all times
  


• Report stock shortages using the stock order form
  


• Ensure stock receipt as per set procedures
  

Other

• Maintain cleanliness in his/her area of responsibility
  


• Follow all company procedures in ordering, cash handling and other common practices.
  

Education

Minimum High School

Behavioural Competencies

Achievement Drive and Initiative

The drive to meet and exceed goals and standards of excellence in spite of obstacles, lack of support, opposition or discouragement; the ability to take prompt actions to achieve goals beyond requirements, to seek out new responsibilities and acts on opportunities

Analytical Thinking and Problem Solving

The ability to approach data and situations logically, to break down problems into their component parts and look for underlying causes or thinking through the consequences of different courses of action

Communication

The ability to plan and deliver communications in an impactful, persuasive and tactful way

Concern for Quality

The ability to check processes and tasks accurately and to ensure high quality standards and output

Partnering and Team Working

The ability to build and maintain positive and effective relationships as well as to value the opinion of others

Planning and Organizing

The ability to plan and prioritize work to manage time effectively and accomplish assigned tasks

Key Technical Competencies

Commercial Flair

The drive to identify and seize commercial opportunities

Customer Care

The ability to identify and satisfy the needs of internal and external customers, displaying commitment to meeting and exceeding their expectations

Selling Techniques

The art of persuading the consumer that buying the product or service will benefit him/her

Technical Expertise

Fundamental knowledge of processes, methods and procedures

• Understands the main processes and methods of work regarding to the position
  


• Possesses basic knowledge of organizational policies and procedures relating to the position and applies them consistently in work tasks
  


• Identifies new and better approaches to work processes and incorporates same in own work
  


• Strives to keep job knowledge up-to-date through self-directed study and other means of learning
  


• Demonstrates understanding and knowledge of the current guidelines and HR tools, and utilizes these regularly in work assignments
  


• Principles and methods for showing, promoting, and selling products or services
  


• Market trends in Beauty.