Sales Associate - Inglot - The Apparel Group - Dubai
Customer: – Greet the customers and assist them in selecting the right product. – Convert the window shoppers to ultimate buyers. – Promote the Club Apparel Loyalty Program of the company for repeat sales – Serve Customers with the highest standards and follow the company guideline of selling ( GUEST – Greet, Understand, Explain, Sell, Thank) – Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge: – Must be presentable and well-groomed at all the times – Flexible to work for extended hours during the Sale period – Must possess up to date product knowledge and ensure minimal stock loss. – Flexible to work for extended hours during the Sale period. Merchandise – Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms – Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained. – Record the inventory inward / outward and maintain the report of the same Process : – Handle the POS (Point of Sale) / Billing Counter efficiently – Tally money in the cash till during the beginning / end of the shifts – Issue receipts / refunds / change to the customers correctly – Process the payments by cash / credit cards / vouchers / automatic debits – Ensure awareness and vigilance at all times of security in the store without any negligence – Must be flexible to work for varied shifts and overtime as per the business requirement – Adhere to SOP & Loss Prevention Policies – Maintain confidentiality of the sales figures to the outside party *A person who has a general interest or passion for the beauty industry Any experience in make-up selling. Skills
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