Sales Engineer Job - Visa - Dubai

Location : United Arab Emirates-Dubai-Dubai

Organization : CyberSource

Job : Applications/Sales Engineering

Job Number : 163173

Description

To provide support to the sales team by providing technical & business knowledge of payment acceptance processes and associated services (including fraud, payment security & 3D-Secure),

Provide consultancy services to clients with respect to implementing and configuring the CyberSource products & services for effective transaction services through articulation of optimum process flow design and successful implementation using supported independent decision making for service delivery.

The scope of the role pertains to working & servicing the European region supporting tier 2 & their 3 clients which will be made up of a combination of net new & existing install base clients that use a single or combination of the CyberSource core products & services including but not limited to: Payment Acceptance, Payment Security & Risk Services.

Qualifications

• Demonstrable experience of the eCommerce/Card not present industry with specific emphasis on payments, risk management & payment security or a similar technology service delivery industry


• Experience of providing on-going support to tier 2 & 3 type level merchants over prolonged periods of time.


• Demonstrable experience working as a sales engineer in a technical and commercial environment


• Experience of cross functional collaboration between technical, service delivery, support & commercial facing teams.


• Demonstrate working knowledge of intermediary level of programming & scripting skills (Java, PHP, C++/.NET, HTML etc.) for effective implementation of the CyberSource products & services.


• Intermediary working knowledge of the following scripting languages; JavaScript, flash and PNG.


• Demonstrable experience in communicating technical concepts in a clear and articulate fashion to both technical and non-technical audiences.


• Strong track record in high customer focus and attention to detail


• Excellent communication & negotiation skills


• Fully fluent in mainstream software applications for writing, presentation, data management

CyberSource, a Visa company, is a global leader in e-Commerce Payment Management. As part of CyberSource’s continued growth and expansion we are looking for talented, articulate and bright individuals who want to make a difference.

CyberSource has been and continues to be a pioneer within the e-Commerce Payment Management world. CyberSource offers a full-service payment management platform for e-commerce merchants, combining global payment processing, fraud management and payment security systems.

CyberSource is a subsidiary of Visa Inc. CyberSource operates in Europe under agreement with Visa Europe.