Restaurant Supervisor - Culex Hospitality - Dubai

Job Overview:
Responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience.
Job Functions:

• Assists supervisor by performing related duties


• Responsible for operating F&B outlet assigned to him/her


• Monitoring & ensuring F & B service operations are running smoothly


• Organizing duty roster of service staff


• Proper inventory of the supplies


• Maintaining SOP for quality


• Should able to introduce innovative ideas for generating targeted sale


• Guest interaction, menu planning


• Addressing guest requirement and reaching to them

Duties & Responsibilities:

• Perform all necessary tasks to service food & beverage according to the standard of performance manual of the company


• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests


• Practice good customer relations and attend to customer complaints and queries satisfactorily


• Ensure the Outlet is set-up for service and supervise for a smooth operation Direct and supervise the service team to ensure that all duties are performed as per standards


• Ensure that all employees have received adequate training to perform their duties


• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available


• Ensure minimum wastage, breakage and spoilage


• Actively use up selling techniques bye exceeding guest expectations and to increase revenue


• Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment during outlet’s operation

Secondary Job Functions:

• Performs other duties and responsibilities assigned by immediate superior, which leads to guest satisfaction and profit for the company


• Completes the outlet’s daily Supervisor’s Checklist


• Must know the requisition point and prepares the requisition form for food supplies and operating guest supplies for the approval of the Outlet Manager and/or Asst. Manager


• Checks at the start and at the end of the shift that all service attendants complete their opening and closing tasks


• Takes the daily inventory of food supplies and guest supplies to ensure availability


• Records the daily sales and cover count of the outlet at the end of each shift, in the absence of the Supervisor


• Communicates to the immediate superior and subordinates in a timely manner, any important information, related to operation

Job Type: Full-time

Salary: AED4,000.00 /month

Job Location:

Required education:

Required experience:

• Restaurant Supervior: 3 years


• Asst. supervisor: 4 years


• Restaurant Manager: 1 year


• Thai or Asian Cuisine Restaurant: 2 years

Required languages:

Required license or certification: