Receptionist/Cashier - Crowne Plaza Dubai-Deira - InterContinental Hotels Group - Dubai

Job Number:
DUB003949

)

Description

What’s your passion?

Whether you’re into scuba diving, golf or dancing the tango, at IHG we’re

interested in you. We love people who apply the same amount of passion

and precision to their jobs as they do to their hobbies. Imagine working

for a company that gives you Room to be yourself. Our commitment to our

people is to deliver Room to have a great start, to learn and grow, to perform,

to be recognized and rewarded, to be involved and to take the initiative and

lead.

Crowne Plaza Dubai-Deira

is a few metres away from shopping malls and

from the newly build Dubai rail system, linking you with the rest of this

exciting city, including the famous Jumeirah district and the Emirates Shopping

Mall. The hotel is located only 15 minutes’ drive from

Dubai International

Airport

. The hotel is an ideal venue for experiencing great room comfort,

delectable cuisines and banquet and catering facilities.

At the moment we’re

looking for

Receptionist/Cashier

to join our friendly and professional team at Crowne Plaza

Dubai-Deira. As

Receptionist/Cashier,

you will be

responsible in participating fully in the daily operations of the front

desk during scheduled shifts, ensuring that all guests are treated efficiently,

courteously and professionally at all the times by following standards of

aggressive hospitality and adhering to guidelines and

procedures.

Key Responsibilities:
Assist in achieving the

departmental goals such as Heart Beat, Priority Club Enrolment, Up Selling and

control expenses to achieve the budgeted revenue.

Adhere to the hotel

credit policy and cash handling procedures.

Ensure that high

balances are reported and followed up according to the hotel credit policy.

Ensure the highest

standards of hospitality and welcome are demonstrated at all times at the

reception desk.

Ability to work in a

team, attend daily shift briefing, taking note of the information given and

ensuring you are aware of important information including the selling strategy

for the day.

Ability to comply with

the shift tasks list.

Key responsibilities

include check-in and check-out as per the brand standard procedure, billing,

messaging and guest relations.

Have a good working

knowledge of the hotel rates, packages, promotions, discounts and

vouchers. Ask questions when barriers arise or in a new situation.

Maintain high standards

of personal hygiene and wear proper uniform at all times.

Be familiar with the

Department’s SOP’s and LSOP’s.

At IHG we are committed

to developing our team and managing our talent and would encourage internal as

well as external candidates to apply for any of our vacancies.

So what’s your passion?

Please get in touch and tell us how you could bring your individual skills to

IHG.

We are an equal

opportunities employer.

Qualifications

Previous experience

working within

Front Office Department

or similar environment preferred

5 Star Hotel Experience

Skills and Knowledge

Strong Communication

skills (verbal, listening, writing)

Excellent Hospitality

Skills

Computer Literate

Pro-active and reliable

Able to work alone and

within a team

Opera knowledge is an asset

Job

:

Reception

Primary Location

:

IMEA_MiddleEast-United Arab Emirates-DU-Dubai

Aug 30, 2016, 11:59:00 PM