Sales Manager Corporate - Crowne Plaza Dubai-Deira - InterContinental Hotels Group - Dubai

Job Number:
DUB003927

)

Description

At InterContinental

Hotels Group, we own, operate and franchise more than 3500 hotels, offering

close to half a million guest rooms in nearly 100 countries. By bringing

your expertise and passion to any one of our brands, you will help us achieve our

vision : to be the most preferred, admired and successful hotel company the

world over.

As

Sales Manager – Corporate,

you will be responsible in developing and maintaining contact with business generators, meeting and convention planners, visitors/convention

bureau, travel agents, tour operators, airlines, corporate accounts, Government

Departments and other producers closely allied to Hotel business, Builds

profile within local market place through attendance at various events and

local market place.

Prepare, manage and achieve the department’s budget. Duties

include:
Prepare and manage a cost effective budget with measurable targets

for department within the financial parameters set down by the hotel

budget

Effectively monitor and analyze variations from the budget

Develop systems that measure the cost effectiveness of the

department

Develop procedures that track, report on, and control the running

costs of the department

Plan for future

staffing needs

Recruit in line

with company guidelines

Prepare detailed

orientation programmes for new staff

Maintain a

comprehensive, current and guest focused set of departmental standards and

procedures and oversee their implementation

Ensure training

needs analysis of your departmental staff is carried out and training

programmes are designed and implemented to meet needs

Deliver training

Actively work at

developing your direct reports and identify high potentials

Maintain training

records for all direct reports and ensure they do the same for their staff

Conduct probation

and formal performance appraisal in line with company guidelines

Coach, counsel

and discipline staff, providing constructive feedback to enhance performance

Approve leave

requests after considering peaks and troughs in the business

Regularly

communicate with staff to maintain positive relationships

Being attentive

to Guests

Accurately and

promptly fulfilling Guests requests

Anticipate Guests

needs

Maintain a high

level of knowledge which affects the Guest experience

Demonstrating a ‘service’ attitude

Taking appropriate action to

resolve guest complaints

Appreciate the dynamic nature of the Hotel industry and extend these

service attributes to all internal customers

Review and update existing standards to ensure competitiveness

Identify operational problems

that reduce the effectiveness of marketing activities and overall hotel sales

performance and work with appropriate department on solutions.

Develop awareness and

reputation of the hotel and the brand in the local community.

Work closely with business

leaders, officials, and representatives of local community groups within the

city to ensure constant high profile exposure for the hotel.

Perform other duties as

assigned. May also serve as manager on Duty.

Monitors competitors activities and assists in

marketing intelligence ,Refers sales leads to appropriate personnel within the

InterContinental Hotels Group, Sells to new, existing and prospective customers

considering goals set forth in the sales strategy, negotiating optimum rate for

the benefit of the business, Services existing business through management of

account bases, Sell all facets of the hotel, Manage the corporate head office

and the preferred hotel history for that company, Develop and maintain a

regular pattern of sales calls, meeting with principals of target market ,

Provides direction on, and conducts market research and analysis, Conduct

client interviews, Entertain clients, Plan and conduct familiarization tours

and site inspections

Do you have what it

takes to be a leader in the world’s most global hotel company?

If so, make it happen

and apply now for a career with InterContinental Hotels Group, where a world of

personal and professional opportunities exist.

Qualifications

Bachelor’s

degree/ higher education qualification, four or more years of experience in

hospitality sales setting with direct supervisory experience over sales team.

Strong knowledge of Middle East market and business trend.

Skills and Knowledge

Strong Communication skills (verbal, listening, writing)

Innovative

Pro-active and reliable

Able to work alone and within a team

Job

:

Sales & Business Development

Primary Location

:

IMEA_MiddleEast-United Arab Emirates-DU-Dubai

Aug 10, 2016, 11:59:00 PM