Sales Manager Corporate - Crowne Plaza Dubai-Deira - InterContinental Hotels Group - Dubai

As
Sales Manager – Corporate,
you will be responsible in developing and maintaining contact with business generators, meeting and convention planners, visitors/convention

bureau, travel agents, tour operators, airlines, corporate accounts, Government

Departments and other producers closely allied to Hotel business, Builds

profile within local market place through attendance at various events and

local market place.

• Prepare, manage and achieve the department’s budget. Duties
  
  include:
  


• Prepare and manage a cost effective budget with measurable targets
  
  for department within the financial parameters set down by the hotel
  
  budget
  


• Effectively monitor and analyze variations from the budget
  


• Develop systems that measure the cost effectiveness of the
  
  department
  


• Develop procedures that track, report on, and control the running
  
  costs of the department
  


• Plan for future
  
  staffing needs
  


• Recruit in line
  
  with company guidelines
  


• Prepare detailed
  
  orientation programmes for new staff
  


• Maintain a
  
  comprehensive, current and guest focused set of departmental standards and
  
  procedures and oversee their implementation
  


• Ensure training
  
  needs analysis of your departmental staff is carried out and training
  
  programmes are designed and implemented to meet needs
  


• Deliver training
  


• Actively work at
  
  developing your direct reports and identify high potentials
  


• Maintain training
  
  records for all direct reports and ensure they do the same for their staff
  


• Conduct probation
  
  and formal performance appraisal in line with company guidelines
  


• Coach, counsel
  
  and discipline staff, providing constructive feedback to enhance performance
  


• Approve leave
  
  requests after considering peaks and troughs in the business
  


• Regularly
  
  communicate with staff to maintain positive relationships
  


• Being attentive
  
  to Guests
  


• Accurately and
  
  promptly fulfilling Guests requests
  


• Anticipate Guests
  
  needs
  


• Maintain a high
  
  level of knowledge which affects the Guest experience
  


• Demonstrating a ‘service’ attitude
  


• Taking appropriate action to
  
  resolve guest complaints
  


• Appreciate the dynamic nature of the Hotel industry and extend these
  
  service attributes to all internal customers
  


• Review and update existing standards to ensure competitiveness
  


• Identify operational problems
  
  that reduce the effectiveness of marketing activities and overall hotel sales
  
  performance and work with appropriate department on solutions.
  


• Develop awareness and
  
  reputation of the hotel and the brand in the local community.
  


• Work closely with business
  
  leaders, officials, and representatives of local community groups within the
  
  city to ensure constant high profile exposure for the hotel.
  


• Perform other duties as
  
  assigned. May also serve as manager on Duty.
  

Monitors competitors activities and assists in

marketing intelligence ,Refers sales leads to appropriate personnel within the

InterContinental Hotels Group, Sells to new, existing and prospective customers

considering goals set forth in the sales strategy, negotiating optimum rate for

the benefit of the business, Services existing business through management of

account bases, Sell all facets of the hotel, Manage the corporate head office

and the preferred hotel history for that company, Develop and maintain a

regular pattern of sales calls, meeting with principals of target market ,

Provides direction on, and conducts market research and analysis, Conduct

client interviews, Entertain clients, Plan and conduct familiarization tours

and site inspections

Do you have what it

takes to be a leader in the world’s most global hotel company?

If so, make it happen

and apply now for a career with InterContinental Hotels Group, where a world of

personal and professional opportunities exist.

Qualifications

Bachelor’s

degree/ higher education qualification, four or more years of experience in

hospitality sales setting with direct supervisory experience over sales team.

Strong knowledge of Middle East market and business trend.

Skills and Knowledge

Strong Communication skills (verbal, listening, writing)

Innovative

Pro-active and reliable

Able to work alone and within a team

Job

:

Sales & Business Development

Primary Location

:

IMEA_MiddleEast-United Arab Emirates-DU-Dubai

Aug 10, 2016, 11:59:00 PM