Security Supervisor - The St. Regis Dubai - Dubai

Starwood Hotels & Resorts Worldwide, Inc. is one of the leading hotel and leisure companies in the world with more than 1,270 properties in some 100 countries and over 180,000 employees at its owned and managed properties. Starwood is a fully integrated owner, operator and franchisor of hotels, resorts and residences under the renowned brands: St. Regis®, The Luxury Collection®, W®, Westin®, Le Méridien®, Sheraton®, Tribute Portfolio™, Four Points® by Sheraton, Aloft®, Element®, along with an expanded partnership with Design Hotels™. The Company also boasts one of the industry’s leading loyalty programs, Starwood Preferred Guest (SPG®).

Location

Al Habtoor City, Sheikh Zayed Road

The St. Regis Dubai

The St. Regis Dubai extends the legacy of the Astor family to Dubai. The hotel’s interiors are accentuated with bespoke attention to detail, evident in elements such as the intricacy of the grand staircase and carefully selected artworks. Further complementing its grandeur is a private helipad. There are 234 guestrooms including 182 rooms and 52 suites, including its flagship Imperial Suite. The legendary St. Regis Butler Service is extended to every guest at The St. Regis Dubai.

Offering complete relaxation, Iridium Spa consists of six treatment rooms, two hammams and separate female and male wet areas with steam rooms and saunas. The St. Regis Dubai provides eight distinctive restaurants and lounges, ranging from a modern French Brasserie to a classic steakhouse, seducing senses with distinctive aromas and enchanting ambiences. The 800-square metre Astor Ballroom and six meeting rooms graciously accommodate gatherings from executive round-table meetings to grand occasions, providing guests every opportunity to curate unforgettable memories.

W Dubai – Sheikh Zayed Road

Turn up the heat at W Dubai – Al Habtoor City, where style visionaries and cultural connoisseurs converge to redefine what’s new on the global stage. Part of the booming metropolis’ largest integrated urban resort, 33 floors of ever-evolving creative energy soar above bustling Sheikh Zayed Road and the new Dubai Water Canal.

Revel in level upon level of sensational elements, whether the 356 guestrooms and suites transforming sweet dreams into reality, epicurean pleasures, or sophisticated socializing. For momentous occasions, more than 1,000 square meters of function space can be configured to project maximum impact. But first, zoom up to the Welcome Desk on the 30th floor, where you’ll check in to panoramic views of shimmering skyline.

With our signature Whatever/Whenever® service and W Insider with the scoop and access on the city’s top spots and hidden gems, W Dubai is the pulse of next generation fashion, music and design.

The Westin Dubai, Sheikh Zayed Road

As the newest and grandest Westin in the region with 1,004 guest rooms including 142 suites, every detail of The Westin Dubai, Al Habtoor City – from the peaceful guestrooms with Westin Heavenly® Beds and Westin Heavenly® Baths to the six delicious restaurants with cuisines from around the world – is designed to ensure an enlivening stay. Guests can feel restored in the Heavenly Spa by Westin with 20 treatment rooms or re-energize in the 24 hour WestinWORKOUT facility. For the smallest travelers, the Westin Family Kids Club provides an outlet for discovery and the Westin Club offers an escape for club guests, 39 floors above Sheikh Zayed Road.

Department

Security

Job Description

MAIN RESPONSABILITIES

• Ensure familiarity with U.A.E. Laws related to but not limited to, responsible service of alcohol, trespass, use of force, powers of arrest, vagrancy, conduct & U.A.E. terms of acceptability.


• Know thoroughly all Emergency & Crisis Management Plans & Immediate Actions.


• Conduct/Lead shift briefings daily and update Risk Officer/s in regards to relevant shift information in order to prepare the Security team for duty.


• Deploy Risk Officers & ensure their smooth rotation during designated shifts.


• Conduct ‘periodic’ rounds to ensure the alertness & compliance of Hotel FOE’s.


• Assist Risk Officers in pro-actively maintaining at the highest standards the protection of people, property & assets.


• Inspect the accurate updating of administrative records by Risk Officers.


• Ensure Lost & Found FOE’s are strictly implemented.


• Maintain ‘Access Control’ & ensure checking & validating of visitor credentials.


• Assist in the supervision and application of key control systems for all rooms, back of house and Master Keys, etc.


• Maintain all FOE’s Procedures as related to all Security Control Rooms, Operations and Outlets.


• Train, educate & orientate all Security Officers under direct responsibility on installing St Regis policies, procedures, code of ethics on all Officers.


• Use “corrective action” where and when needed via the Colleague Discussion Form.


• Partake in relevant training sessions as provided by the St Regis Abu Dhabi Human Resources Department.


• Participate in O.H.S. meetings as a permanent member of the O.H.S. committee.


• Conduct Audits/Inspections/Checks as requested by Security & Hotel Management.


• Report all maintenance requirements & hazards in the workplace to the respected departments as well as Superior, (e.g. Risk Manager/Director of Risk Assessment) and take ‘ownership’ of the issue until it is resolved.


• To investigate and create a formal report of any incidents that occur during designated shift period and ensure follow up of all investigations is conducted till investigation is finalised and results are communicated as per Hotel FOE.


• Conduct ‘End of Shift’ Security reports and brief the ‘relieving’ Risk Supervisor of any significant information needed to perform their duties as required.


• Contribute to improvement of the Security Department by participating in Security Department meetings and forwarding ideas/recommendations regularly.


• Ensure, Risk Officers display ‘professionalism & courtesy’ when conducting searches of personnel, vehicles & bags etc. Search FOE’s to be strictly followed.


• Conduct all duties responsibly & professionally as a St Regis Hotel representative.


• Be subject to a 3 month review after signing this document, of all of the above to ensure expectations are at an exceeding or mastering level.

Requirements

Education

• High School Year 12 Certificate or Equivalent


• First aid trained and certified with the U.A.E

Experience

• Minimum 3 years policing, security or military service


• Preferably have twelve months hotel supervisory experience not necessarily in the Security Department.